🏥 EHR Platform (For Clinic & Provider Staff)
These updates are designed to simplify your clinical workflows, streamline questionnaire management, and integrate cross-platform support tools.
🌟 What’s New?
Intercom Help Center Integration
Activated the Intercom communication workspace for Charted Health using our centralized organization structure. Staff can now access dedicated live support channels directly within the platform.
Smart Questionnaire Edit Lock
Updated the forms engine to evaluate a new
read-onlystructural status code. The system now dynamically checks this code to instantly lock or open clinical questionnaires for editing.
🛠️ Bug Fixes & Enhancements
Split Lab Requisition Refresh Fix
Fixed a bug where refreshing a split laboratory requisition incorrectly appended historical documentation versions rather than cleanly overwriting them with the latest data.
🌐 Patient Portal (For Patients)
These updates focus on delivering a smoother, more communicative experience for patients managing their health profiles.
🌟 What’s New?
Patient Portal Intercom Support
Enabled native Intercom support channels across the Patient Portal for both Miora and Charted Health users, allowing you to quickly connect with your care team whenever you need real-time assistance.
