Release Notes – 2026-09-02

Our video conferencing system now supports adding multiple participants to a single session simultaneously while remaining fully backward compatible with standard 1:1 meetings.

Integrated location-dependent catalogs for laboratory networks like Quest. The platform now dynamically loads available tests based on the physical center selected, preventing routing errors.

Removed the internal 2FA check as a strict prerequisite to authorize standard prescriptions. Practitioners now only need to complete the primary ID.me verification flow.

Added a new security flag at the catalog level that lets practices control exactly whether electronic prescriptions for controlled substances must undergo EPCS flows.

The platform now automatically displays the "Video Conferencing Consent" forms to patients as soon as a practice has an active telemedicine module subscription.

The calendar system now triggers an automated email notification to patients immediately when their scheduled appointment is cancelled.

Added a defensive modal confirmation overlay when users trigger a sign-out request, preventing accidental session disconnects.

Resolved an issue where Safari's native popup blocking settings obstructed the secondary authentication window required to sign controlled substances.

Embedded robust background retry configurations that automatically manage communication recovery loops if the platform encounters an unexpected gateway timeout.

Cleaned up your medication history screen to display active requests by default, apply bolder styling to dates for improved legibility, and house the "Reschedule" option under a neat drop-down menu.

Resolved a validation gap by re-incorporating missing active status tags during digital identification image data queries.

Introduced an administrative tool that enables you to swiftly swap out discontinued or inactive inventory (both nutraceuticals and prescription medications) with updated alternatives to prevent order backlogs.

The product editing form now displays an automated, read-only list detailing geographic regions where specific items are restricted, giving you instant visibility into regulatory limits.

Optimized search efficiency across all admin control interfaces by automatically stripping trailing or accidental leading white spaces from input strings.

Fixed an automation loop to ensure that retiring a diagnostic panel properly cascades down to remove related retired component combinations that are hidden from the primary user interface.

Rectified a structural layout rendering anomaly that occasionally generated an orphaned zero across the primary organization workspace interface.